However, as videoconferencing usage has skyrocketed, it has unveiled a range of side effects, most notably videoconference fatigue VF. We conducted two studies to test our propositions and conceptual model. Study One focused on the educational context and comprised a survey with students.
In Study Two, we expanded our exploration to the professional use of videoconferencing in two populations: Singapore and Germany.
A total of responses were collected in Singapore, with the German sample constituting a total of participants. Results from both studies consistently demonstrated a positive relationship between videoconference frequency and communication overload. Additionally, perceived communication overload was positively associated with information overload and VF.
Based on the findings of the two studies, we discuss the theoretical and practical implications and suggest new directions for videoconferencing research.
Exploring the relationships between communication and information overload and videoconference fatigue. This is an open access article distributed under the terms of the Creative Commons Attribution License , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
