Home » Contact. Today, we deliver electricity to hundreds of thousands of accounts across 8, square miles of the Texas Hill Country: an area nearly the size of New Jersey. And though we serve more meters than any other U. Try our digital assistant below right for quick answers to some of our most common questions, or log in to SmartHub to chat with a live agent about your specific PEC account.
Agents are available Monday through Friday from 8 a. We offer several convenient billing and payment options, as well as resources to help answer common billing questions. Resources: Learn more about your bill » Billing and payment options » Learn about our rates » Take control of high bills » Check your home's energy efficiency » Still have questions?
Use the form below to contact our Member Relations team. SmartHub is the control center for managing your PEC account online. If you are a registered SmartHub user who has been locked out of your account, or for other SmartHub related issues, please contact us using the form below.
Report potential scams to PEC as soon as possible. PEC agents can verify the identity of our employees, and reporting scams helps PEC prevent vulnerable members from falling victim. Learn more about what PEC does to protect you from scams, and ways to protect yourself ».
Do you have a comment for your cooperative? Just send an email to [email protected] with the pertinent information, and we will review it. Unable to find the answers you're looking for? Use the form below to contact our Member Relations staff. For news media inquiries only, email [email protected].
