Your membership agreement is administered by Topnotch Gyms. On purchases of all membership types, your initial payment covers all joining costs and administration fees. It also issues you with a membership ID number, and includes the registration of your scanned biometric fingerprint record and App access, allowing you easy entry to the gym.
All memberships commence on the date of purchase. In order to offer our members exceptionally good value for money, we operate a highly automated system and employ minimal administrative staff. Under the Distance Selling Regulations, providing they have not used our facilities, members have the right to apply to cancel their membership within seven working days of their join date the cooling off period.
We will not refund bank charges, administration fees or joining fees where a member has used the club facilities. You can leave the gym at any time without giving notice and without any financial penalty, other than that no refunds are given on unused portions of your membership, and your membership cannot be downgraded or transferred to another person. To cancel your membership at any time, simply contact your bank and cancel the direct debit mandate that allows us to collect your monthly gym subscriptions.
Please be advised that your membership terminates at the end of your current payment period, and your access to the gym will be prohibited from that day.
To get the most out of your last month at the gym, it is advisable to cancel your direct debit about 7 working days before the date when your next subscription is due to be collected.
