Frequently Asked Questions. The Muskegon County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends.
When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets , all in a joint effort between the facility and GTL.
For at-home video visits: S ign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit. For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required.
Payment can be made with Visa, Mastercard debit, credit or gift cards. What is a video visit, and how do they work? Who are the companies that facilitate video visits? It saves the Muskegon County Jail money. Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering.
It allows them to give their inmate the feeling of belonging and not being forgotten. Video visitation saves time. If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
