Like many human resources professionals, Anna Chartres fell into the occupation, discovering a passion for it while working at a hotel in her native New Zealand.
After moving to Canada in , she worked in various progressive positions before joining Fairmont Hotels 20 years ago. She told HR Professional that the best part of her job is the variety served up by the hospitality industry.
I started working in a hotel in New Zealand and loved it and got involved in training. My boss at the time had no HR department in the hotel and because I had a love and a passion for training, they asked me if I wanted to be the director of personnel. It was fun. AC: I was in that position for two years.
I met a Canadian, and you know hospitality romancesβ¦to Canada I came! AC: I look after five hotels. I direct and provide strategic guidance for the talent and culture function within what we call central Canada, which includes our city centre hotels in Calgary, Edmonton, Winnipeg and Toronto.
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I help develop and support processes from a talent and culture perspective to achieve our business goals. The needs of the business are such that there are days we all pitch in.
