Glenn, thanks for the great products. I wanted to give a big shout out to the folks at Clearwater. You can read all day about the lights. Without a doubt they are fantastic. Upon arrival I did the installation and had no luck getting the lights to work. It was Labor Day Weekend. I emailed Tech Support with my questions. I really did not think I would hear back until after the holiday weekend.
Although obviously on holiday himself, Glenn immediately responded to my email from his canoe! After a couple of attempts to test what the problem was, I ended up on the phone with Billy. He walked me through all the diagnostic tests. We determined I might have a bad component. A new one was shipped out to me that day. I appreciate the outstanding service from Clearwater. They were extremely helpful and stand behind the product. Same lights, same rider, 2 different bikes and my Clearwater lights are still shining strong and working like the day I bought them.
That is about 38, miles of use. Mark of Sugar Grove, IL. I thought about the Clearwater lights for a while before I purchased.
These days one cannot be sure that even if you buy an expensive item, there is no guarantee you get what you pay for. In this instance you most certainly do. The quality is reminiscent of the old days in USA when things were made to last. I'm very impressed with the look and feel of these lamps not discounting the very cool programmable features one can use. I mustn't forget the Clearwater staff for their patience and ability to talk down to my level when I needed help or had questions about the install.
.jpg/:/cr=t:12.42%,l:0%,w:100%,h:75.16%/rs=w:1240,h:620,cg:true "Escort girls in Clearwater")
The team of Glenn, Valerie and Billy were extremely helpful. I must say that as a person that has never done too many installations of upgrade to bikes. I have to say that my install by me, was professional done. The little trick of rerouting the wires on the lamps for a BMW sxr made the install so much cleaner. It's nice to see old fashion values have not totally disappeared in today's world because of Clearwater having both the quality items and staff that know what they're REALLY talking about Wanted to submit a pic for your site.
