Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds , and design programs to promote public health particularly among high-risk and underserved populations.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.
As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster. Search Jobs Now. View ALL Jobs. Carries out major assignments in conducting the operations of the international office business through managing extensive patient portfolios. Independently troubleshoots problems expeditiously and uses discretion to determine when to escalate to other key stakeholders.
Greets visitors and callers, handles their inquiries, and directs them to the appropriate person. Serves as on-call, after-hours contact to provide international patients assistance with the coordination of concierge needs outside of regular business hours as needed. Is key collaborator on the development and implementation of programmatic initiatives to optimize operations and programmatic development. Runs reports, monitors status of requests, and follows-up as necessary using individual and system tools to ensure seamless service.
