Join the program for free and start enjoying the benefits for flights made 90 days back. From time to time, we have unsold seats in our Business class. Instead of flying them empty, we offer our passengers booked in Economy class the opportunity to make us an offer to upgrade to that premium seat.
If you see an invitation to request an upgrade, your booking has one or more flights that are eligible to participate. The invite does not mean that you are guaranteed to be upgraded. Each of our cabins offers you a different level of service. Although you have purchased a ticket in your current cabin, you may wish to experience a higher level of service and comfort. You can find more information about each of our cabins here:. Cloud Nine service.
Economy service. If you were to adjust your ticket today to rebook your trip to a Business class on all segments, you would be charged the difference between the fare you have paid and the fare for the business class.
Our upgrade program does not change the rules or cabin of your original ticket; it provides you the opportunity to experience a higher class of travel and is charged as a cost in addition to the fare you have already paid per segment upgraded. When purchasing a ticket in business class your ticket will carry all of the rules of the business class and you will have a confirmed seat in that cabin. This is the only way to guarantee that you will travel in business class. What do I get if I am selected to be upgraded?
What is included in the upgrade? If you are upgraded, you will have the experience of flying in the higher cabin for that flight. This includes:. The fare conditions of your original ticket remain unchanged, including cancellation policies, change fees and earned frequent flyer miles. Will I earn additional business class bonus miles for the upgraded flight sector? You will earn miles according to the type of fare you purchased for the economy class ticket and no additional bonus miles will be granted for the upgrade.
