Along with exceptional care for your child, we'll take good care of you, too. Be sure to take advantage of our amenities and services. Patients are scheduled for play as part of their daily routine. Structured and unstructured activities take place in the hospital each day. Therapeutic recreation and child life specialists supervise activities that include everything from cards and video games to special performances, such as magic shows. The therapeutic play area is equipped with toys, board games, video games and puzzles for a variety of ages and developmental stages.
Volunteers and staff from our child life department facilitate daily activities. The healing garden is located on the fourth floor next to the family room. It is a quiet place for family members to relax. Wi-Fi access is available using our PFA network. Your nurse or any hospital staff member can help you if you have trouble finding the network or logging in. A computer is available in the family room on the fourth floor.
Shriners Hospitals for Children Canada offers interpreter services for you and your child. Stratus is a video remote interpreting language service, that we have implemented here at Shriners Hospitals for Children Canada to enhance our patient experience.
This service is available to us live at any moment through an iPad, where we can call an interpreter by audio or video and be connected with someone within seconds. Interpreters are available around the clock, are medically qualified and have an average connection time of 30 seconds. To learn more about Stratus, watch the video below:.
Outgoing mail may be sent using the mailbox located at the entrance of the hospital. Arrangements can be made through the materials management department for mailing larger packages. Mail received after a patient is discharged will be forwarded to the home address of the patient. The security team at Shriners Hospitals for Children Canada provides on-site service 24 hours a day.
