Need help completing the application form? Read the Online Application Guide. Download PDF reader. You should confirm your username, or reset your password, by using Forgot Username or Reset Password. Below the Sign In button, click on Forgot Username. On the next page, enter your email address, answer the security question, and click Send Username. An email is sent with your username.
The email address that you enter must exactly match what appears on your profile. If it does not match, you may receive an error that User with that email was not found. Below the Sign In button, click on Reset Password. On the next page, enter your email address, answer the security question, and click on Reset Password. An email is sent with a link to reset your password. Once you click on the link, you are directed to a page where you can create a new password.
Enter a new password, confirm the new password, and then log into your account. The link embedded in the password reset email expires after 72 hours.
If the link has expired, resubmit your password reset request by clicking on Reset Password again. Passwords must be at least 12 characters in length and contain upper and lower case letters, numbers and symbols.
To reset your password, click Reset Password. For security reasons, the reset password email is sent only to the email address associated with your account. Our applicant support team will ask you a series of questions to verify your identity, and then update the email address on the account as appropriate.
