The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information. See more. They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests found the beds uncomfortable and mentioned the lack of blankets and bath gel. It's recommended to inquire about the bedding and amenities when making a reservation. Yes, the hotel offers parking facilities. However, it's advisable to confirm the availability and any associated charges prior to arrival. Guests have enjoyed the food, particularly the breakfast and local DRC cuisine. It's a good opportunity to savor the local flavors during your stay. While some guests appreciated the cleanliness, others mentioned issues with cleanliness and maintenance.
It's advisable to communicate any concerns with the hotel staff for a better experience. The high season is in March, offering a vibrant atmosphere. However, it's important to consider the low season in May for potential cost savings and fewer crowds. Some guests mentioned that the rooms may not match the pictures, and some rooms have open holes. It's advisable to inquire about the specific room's condition before booking. The hotel is conveniently located near several attractions, including the Palace of the Nation and the Academy of Fine Arts, making it a good choice for sightseeing.
Several guests experienced long wait times during check-in. It's recommended to be prepared for potential delays and to manage expectations accordingly. While some guests praised the staff's friendliness, others encountered rude and unpleasant receptionists. It's advisable to be prepared for varying levels of customer service. Some guests reported missing amenities such as blankets and bath gel, and non-functional telephones. It's recommended to check the room amenities upon arrival and request any missing items promptly.
Guests enjoyed the local food and the breakfast, but some found the breakfast options limited. It's advisable to explore dining options outside the hotel for a varied experience. Guests should manage their expectations regarding the usability of the balconies. Several guests appreciated the cleanliness of the hotel, while others mentioned issues with cleanliness.
