Survey returned: Starting with the initial contact, consultation and throughout the sales process, did we provide enough guidance that you felt prepared for each step? No problem with the initial contact or sales process, Do wish there had been a bit more advice while we were cleaning out things. Too much stuff we should've thrown out right from the beginning. I wish someone had been there during the two weeks we were cleaning out to say something like "too much of this, pick the best and throw the rest out.
Needed a bit more guidance. We're our interactions with you by phone, email and face to face always professional? Does any particular staff member stand out? Never had a problem in this area. Did we meet or exceed your expectations? Definitely You did a wonderful job setting things up. Wish it had gone better, but it was better than we had expected. Mom just had too much old stuff. Did you schedule a clean out, and did they meet your expectation?
We have not used this service yet. Probably will after we physically see what is left. Would you recommend our services to others? You exceeded our expectations. Yes Would you recommend our services to others? As I told Brian, we would be delighted to be a professional reference for you.
We could not be more grateful to you for working us in to your already hectic schedule. Yes We're our interactions with you by phone, email and face to face always professional? Brian was great. Yes Did you schedule a clean out, and did they meet your expectation? Yes, Our home was a chaotic mess when we moved out. You all definitely earned your few for sorting it all out. Very Good Did we meet or exceed your expectations?
They have not come yet Would you recommend our services to others? That would be Brian. I really liked that he took the time to look at my things before discounting them. It gave me confidence that I could trust him. Yes, yes, yes! Definitely exceeded! From thinking we would not make any money to grossing over 11K. We could not be more happy! Clearly you have cultivated a loyal clientele and reputation and it shows. Thank you!!!
