I n response to rising concerns about user safety and wellbeing on online dating platforms , Australia has introduced a new voluntary code for dating apps. This code, a collaborative effort between the government, industry stakeholders and advocacy groups, aims to enhance user safety, promote respectful interactions and prevent abuse and harassment. But the efficacy and scope of this voluntary code is subject to debate. Is it a case of too little, too late for many users? My research, conducted in , highlighted the toxicity and abusive conduct reported by the majority of women on dating apps, and many men particularly those in vulnerable groups.
My findings are corroborated by thousands of papers and articles worldwide. The new voluntary code includes provisions designed to protect users and foster a safer online dating environment.
Dating apps are encouraged to implement profile verification processes, in-app reporting mechanisms for abuse or harassment and options to block or mute other users.
These aim to minimise the number of fake profiles and ensure swift action against inappropriate behaviour.
Platforms are urged to educate users about safe online dating. This includes providing resources on how to recognise and report suspicious behaviour, as well as promoting awareness about the risks. However, and this is perhaps the most significant feature, the code encourages dating app companies to cooperate with law enforcement in cases of serious misconduct or criminal activity. This involves sharing relevant data and providing support to investigations. My research indicated users would often report abusive, toxic, or unsafe behaviours and no action would be taken.
