Your charger doesn't fit into the German outlets? Simply ask us for an outlet adapter, and you can charge your foreign electronical devices without a problem! Forgot your phone or tablet charger at home? No worries, we'll gladly lend you one of ours, which fit the most common models. Please remember that the airport has two exits: one in Switzerland and one in France. If exiting through Switzerland, please take a shuttle bus or taxi to 'Schweizer Bahnhof' and then board a tram or train to the 'Badischer Bahnhof' in Basel.
If you are renting a car, it is recommended to take the French exist. Check-in is from 3 pm onwards and, on the day of their departure, guests can check-out until 11 am. If you'd like to access your room earlier, or check out later, please contact reception. We will try to accommodate you. Guests who are in a hurry and prefer to not go to reception can use our Express Check-Out service. Please let reception know ahead of time. The nearest ATMs are located in the Volksbank and in the Sparkasse; both banks can be found in the Luisenstrasse, just meters from the hotel.
We'll supply a baby crib and a baby monitor free of charge. Please note that the range of the baby monitor is technically limited. We'll also heat up baby bottles and formula for you. Please let the restaurant staff know if you require distilled water. When checking in, reception will give you our Badenweiler Welcome Pass. Our sunny terrace sports a Roman baking house with a clay oven and barbecue area. The baking house is a recreation of the house found in the Roman settlement Augusta Raurica CH-August, located 42 km from the hotel.
This area is used by our staff to prepare a variety of meals that are usually served on Fridays on our Roman theme nights. Weather permitting, we love serving our guests on our sunny terrace and rooftop patio. Our qualified personnel will pamper you with facials, massages, baths and wellness packages.
You'll find details in our up-to-date flyers at reception and the spa. We recommend making an appointment beforehand. Your bed lines will be changed every three days during regular housekeeping duties. If you'd like them to be changed more often, please let reception know. If you suffer from allergies, simply inform reception either during the booking progress or at check-in , and we will supply you with special sheets. We have four e-bikes that you as a hotel guest can use.
