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The passenger cabin has designated space to hold two 2 wheelchairs within the cabin based on space availability. Any additional wheelchairs will be stowed in the cargo compartment of the aircraft. Battery powered mobility devices that are checked in at the ticket counter or gate will be transported in the cargo compartment and will be loaded and stowed in an upright position in accordance with all Federal Hazardous Materials safety regulations 49 CFR In some situations, it will be necessary to remove the battery from the customers wheelchair or other mobility device, and to package the battery separately.
Please provide the type and size of battery at check-in to ensure safe handling and transportation of the battery. All batteries must not show any defect, damage, or leakage to bring them onto an aircraft. Below are the types of batteries used on wheelchairs and limitations on each. Tip: When traveling with a wheelchair it is advisable to provide written instructions to observe when loading and unloading it in the cargo compartment of the airplane.
Removable pieces will be removed as allowed in the written instructions. It is recommended that any removable parts be removed by the customer and either carried onto the airplane to be safely stowed in an overhead bin, under the seat, or as checked baggage. It is also recommended that the instructions are affixed to the device as well as the customer having an extra copy. When considering air travel, passengers should consider the possibility of flight delays, diversions, or any other flight irregularities.
We encourage passengers to have a plan of action for any health, sensory, dietary, or other needs in case a flight does not depart or arrive as scheduled. Although we will provide assistance to any passenger with a disability, we will not provide an employee or attendant to remain with the passenger.
