Most council services are available online and you should access these through our website wherever possible. If you are concerned for the safety or wellbeing of a child or adult, you can contact our social care service on If you are calling to report an emergency that is an immediate risk to public safety, please call All new cases need to be logged online and a case officer will make contact. Staff are available to take calls between 10am and 1am Sunday to Thursday , and 10am to 4.
After 6pm you can report emergency noise or premises trading issues that cause an immediate risk to public safety on The team will attend incidents if noise is ongoing and having a significant impact.
All noise monitoring will be done from the street as officers will not be entering properties at present due to current guidelines, unless there are exceptional circumstances. In an emergency, visit our emergency contact details page. Please don't include any personal or financial information, for example your National Insurance or credit card numbers. Home People and communities Other ways to contact us. People and communities Other ways to contact us.
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